Frequently Asked Questions
If we use your service do you have to be onsite to help us set this up.
No, we will work with you prior to the event to make sure you feel comfortable with the system. We have support available by phone or email for your event as well. If you desire we can provide onsite support. Contact us for more information.
Can we have a custom name badge?
Yes, we will work with you to get a design in place prior to your event. Depending on the design a small setup fee may apply. Please contact us for more information.
What if I want people to have the option of paying by check?
We can set your registration site up to allow credit card payment and/or invoicing. You have the option to choose what you think will work best.
Can we have signatures on our certificates?
Yes! We will work with you to get those signatures added to the certificate.
Do you handle vendor or exhibitor registration?
Yes, we can work with you to get your vendor or exhibitor registration site setup. This site can have many different flexible options or can be very simple.
Do you do conference evaluations?
Our integrated system will also tie evaluation questions to the sessions attended. The good news is it also tabulates those evaluations and build a report of the results for the conference planning committee.
What if we don't have our our credit card processor?
We work with many events that don't have their own Merchant account. We can handle the registration and issue you a check for the funds.
Do you rent barcode scanners?
Scanners are available for rent. We typically rent Opticon 2004 scanners. These scanners come preprogrammed setup and ready to use. We also rent scanners for use outside conference tracking. Contact us for more information.
How do you track attendance at conferences?
Our simple web based program adds a barcode to the participants name badge. Each participant just get scanned with a small handheld scanner at the end of each course. The system will give them the appropriate credit for the courses they attended.
Does your conference registration page allow multiple registrations under one transaction?
Yes! Multiple people can register and complete the transaction with one credit card charge.
Can we use our own registration?
Although we do offer a clean, integrated registration package, we can work with most registration systems. Contact us for details.
Do you charge by how many sign up for the conference or how many show up?
Our per person charging is based on how many certificates are created.
Do you offer lead tracking for Vendors?
Yes we have an app that vendor can use for lead tracking. We also have the ability to rent barcode scanners to vendors to track leads as well.
Do you only work with EMS conferences?
Our software was created for all conference types. We initially built this for an EMS conference and the creators have been in EMS for years. Please feel free to contact us to see how we can help you with your conference needs.